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Why is no HUD appearing on 888's SNAP tables?

When PokerTracker 4 was initially released, we worked with 888, in order to provide HUD support on SNAP tables.  888 wrote a specific file to your computer, in order for us to provide a HUD on SNAP tournament tables.

Unfortunately, sometime during 2016, 888 updated their software and the file, we worked with them to create and is needed in order for us to support a SNAP HUD, was no longer being written.  After numerous attempts of contacting 888 and six-plus months without hearing a response from them, we took the lack of response to mean that they deliberately removed the file so that no HUDs could be displayed on SNAP tables.  Therefore, in early 2017, we removed all references from our site mentioning that PokerTracker supports SNAP tables.

If or when 888 changes their mind and starts writing the file again, the SNAP HUD should automatically work.