Suggested FAQs Scroll to the bottom to proceed to your ticket

I need to transfer a PT4 code to another person

PokerTracker 4 registration codes can only be transferred to another person if the code has never been used. If the code has not been used then please proceed to send us a message with the following information:
  1. Your full real name
  2. Your email address
  3. Their full real name
  4. Their email address
We will then transfer the code into their name and email address. Once transferred a copy of the order confirmation containing their PT4 registration code will be sent to them via email.

I need to transfer PT4 to a new computer

Your PT4 registration code is good for use on two separate computers at the same time. You should use the same code on both of your computers. If you purchase a new computer, completely uninstall PokerTracker 4 from your old computer. You can then install PT4 on your new computer and continue using the same PT4 registration code that was initially provided to you and is located directly on the PokerTracker website under My Account -> Registration Codes. There is no need for a new code.